Terugbetalingsbeleid
Refund policy
🔹 1. General Information
ClassCarDesign is operated by CLASSCARDESIGN LTD, a company registered in England and Wales (Company No. 17518542). All payments, returns and refunds are processed by CLASSCARDESIGN LTD.
Our products are manufactured and shipped by our production and fulfillment partner, KSD OTOMOTİV SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ (Istanbul, Turkey).
Every product is handmade to order using premium materials. We respect both custom production conditions and your right to withdraw within 30 days, in line with UK, EU and Turkish consumer law.
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🔹 2. 30-Day Right of Withdrawal
You have the right to return any product within 30 days of receiving it, without giving any reason.
Conditions:
• The product must be unused, undamaged, and in its original packaging.
• Return shipping cost is covered by the buyer.
• Once the returned product is received and inspected, the refund will be issued by CLASSCARDESIGN LTD to your original payment method within 5–10 business days.
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🔹 3. Custom-Made Products
Customized or personalized items (with name embroidery, logo, or special design) cannot be returned or canceled, except in cases of production error or incorrect model delivery. In such cases, a free replacement or full refund will be offered.
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🔹 4. Manufacturing or Shipping Errors
If your order arrives incorrect, defective, or damaged during shipping, we will cover the return shipping cost and send a replacement or issue a full refund.
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🔹 5. Return Address
Please contact us before sending a return so we can confirm your return request.
KSD OTOMOTİV SANAYİ VE DIŞ TİCARET LİMİTED ŞİRKETİ
– Returns Department
📍Çamçemşme Mahallesi, Yolcu sokak
📮No:4/A 34899 pendik İstanbul/Türkiye
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🔹 6. Company Information
CLASSCARDESIGN LTD
Registered in England and Wales, Company No. 17518542
📍 39 Sefton Lane Industrial Estate, Space Solutions Business Centre, Unit 8-25, Liverpool, L31 8BX, United Kingdom
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🔹 7. Contact
📧 classcardesignticaret@gmail.com
📞 +44 7743 275804 (UK)
📞 +90 539 871 98 38 (Turkey)
Please include your order number and photos when submitting a return request.